Refund policy

At Wealcart.com, we want you to be satisfied with your purchase. If you are not completely happy, we offer a 15-day return policy under certain conditions.

Return Eligibility

You have 15 days from the date of delivery to request a return.

To be eligible for a return, the item must:

  • Be unused and in the same condition that you received it

  • Be in the original packaging

  • Include all accessories, manuals, and parts

  • Have a valid proof of purchase

Non-Returnable Items

Some products cannot be returned, including:

  • Used or damaged items caused by the customer

  • Items returned after 15 days of delivery

  • Clearance or final sale items

  • Certain hygiene-sensitive products (if applicable)

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:

  • Order number

  • Photos or videos showing the issue

We will review the case and provide a replacement or refund if approved.

Return Process

To start a return, contact us at:

Email: support@wealcart.com

Our support team will provide return instructions.

Customers may be responsible for return shipping costs unless the product is defective or incorrect.

Refunds

Once we receive and inspect the returned item:

  • Approved refunds will be processed within 5–10 business days

  • Refunds will be issued to the original payment method

Shipping fees are non-refundable unless the return is due to our error.